Terms & Conditions

Detailed description of goods and/or services
South African Reforestation Trust is a non profit organization based in South Africa. We focus on conservation, rehabilitation and restoration of indigenous forests .

Delivery policy
Subject to availability and receipt of payment, requests will be processed within 5 days and confirmed by way digital certificate (pdf) which will be emailed.

Return and Refunds policy
The provision of goods and services by the South African Reforestation Trust is subject to availability. In cases of unavailability, the South African Reforestation Trust will refund the client in full within 30 days. Cancellation of orders by the client will attract a 20% administration fee.

Customer Privacy policy
The South African Reforestation Trust shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.

Payment options accepted
Payment may be made via Visa, MasterCard or by bank transfer into the South African Reforestation Trust bank account, the details of which will be provided on request.

Card acquiring and security
Card transactions will be acquired for the South African Reforestation Trust via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

Customer details separate from card details
Customer details will be stored by the South African Reforestation Trust separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.

Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

The South African Reforestation Trust takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

Country of domicile
This website is governed by the laws of South Africa and the South African Reforestation Trust chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, 35 Barnard Street Gansbaai 7220.

The South African Reforestation Trust may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company information
This website is run by The South African Reforestation Trust a not-for-profit organization based in South Africa with company registration number (IT021966/2014 (C), the NPO registration number 200-956 and director

35 Barnard Street
Gansbaai 7220
South Africa

Maarten Groos.
+27 72 615 4661

Schalk Joubert
This Side Up Media
+28 83 300 9187